Welcome to our weekly roundup of the best news and opinion on PSD2 from the last 7 days.
Responding well to PSD2 is key to customer loyalty – Mortgage Strategy
PSD2 marks the change of digital banking from platform to ecosystem – with user experience the key differentiator for banks moving forward. Customer loyalty is where financial service providers are particularly at risk, Mortgage Strategy point out.
How should banks’ IT teams prepare for PSD2? Widespread use of legacy systems is a barrier to implementing the APIs necessary for compliance – but it should be considered an opportunity to implement digital transformation, rather than an inconvenience.
PSD2 will mean that customer data needs to be shared between multiple organisations and services at a much faster rate than ever before – while at the same time staying more secure than ever. Systems of Engagement could be the key to achieving this.
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